“To continuously deliver IT systems at speed with a focus on business value, DevOps teams integrate quality engineering in their way of working. The DevOps culture is the enabler for today’s high-performance IT delivery.”

Book “Quality for DevOps teams” by Rik Marselis, Berend van Veenendaal, Dennis Geurts and Wouter Ruigrok

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The new TMAP certification program – Module “High performance quality engineering”

TMAP: Quality for cross-functional teams training and certification introduced

In this video, Rik Marselis – Sogeti expert introduces the new TMAP training and certification “TMAP: Quality for cross-functional teams”. You will get a brief overview of what this training course is all about and that it is relevant for all people involved in Scrum and DevOps IT delivery.

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The training courses and exam are based on the book “Quality for DevOps teams” and the TMAP body of knowledge on www.tmap.net

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Introduction to the TMAP Body of knowledge for quality engineering certification program for training providers

What the new TMAP certifications are about and how to get TMAP certified


Accredited Training Providers

 for TMAP: Quality for cross-functional teams

 for TMAP: High-performance quality engineering

 for TMAP: Organizing built-in quality at scale

TMAP is the body of knowledge for quality engineering in IT delivery. The strength of TMAP can be largely attributed to the considerable practical experience that is the basis for the body of knowledge. This experience comes from thousands of IT professionals in as many projects over the last twenty-five years.
TMAP was created in 1995 and back then mainly contained a process description for testing. Over the years, TMAP has evolved from process-driven, business-driven and human-driven to a body of knowledge with which quality assurance & testing activities can be integrated in all IT delivery models. The body of knowledge contains a wide range of approaches, good practices, techniques and tools for organizing and performing of activities related to quality assurance and testing of IT systems.
Today we use TMAP as a term on its own, rather than a meaningful abbreviation. For this reason TMAP is now written with four capital letters.

The title of the book – Quality for DevOps teams – demonstrates that this book is primarily meant for those that want to deliver quality solutions in a DevOps setting.
DevOps is the main IT delivery model in this book.
Collaboration is key.
Collaboration between people that have a shared responsibility and pick up the tasks that need to be done, based on competences and roles, no longer worrying about official functions.
The DevOps culture is the enabler for this way of high-performance IT delivery, using an automated CI/CD pipeline to deliver at speed.
Aligned with the DevOps culture of IT delivery – where roles are important and functions are not – keep in mind that if in this book you see a term such as developer or tester, we refer to the role of a team member at a specific moment in time, not to a function.

Preview version of the book for download

Quality at speed is the challenge for IT delivery teams today. 
In DevOps, the delivery of a product, including the quality of that product, is the responsibility of the team as a whole, therefore our body of knowledge supports all people involved: the DevOps team members and also the other people in the organization, with knowledge, skills, tools and more.
The starting point for DevOps: A cross functional team.

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What the new TMAP certifications are about

More about TMAP: Quality for cross-functional teams

Download Syllabus
Accreditation Documents

In today’s IT world cross-functional teams are expected to deliver business value with the right quality at speed. TMAP supports this new way of working towards built-in quality which goes beyond just testing.
The internationally recognized  *TMAP: Quality for cross-functional teams* certification attests all people in a high-performance IT delivery team, such as in DevOps or Scrum, the required knowledge and skills that are important for building quality in their IT system and gaining confidence that the pursued business value can be achieved.

To be certified you must pass the TMAP: Quality for cross-functional teams exam.
You can prepare for the TMAP: Quality for cross-functional teams exam by attending a training course with a recognized training provider; participants will have relevant content and topics clearly explained and taught to them.
The syllabus covers the basics to get knowledge with the following QA & testing subjects:

  • The VOICE model for achieving business value by IT delivery
  • IT delivery models, especially DevOps
  • Cross-functional teams and continuous quality engineering
  • The whole-team approach and relevance for Dev and Ops people
  • QA & testing topics such as:
    • Reviewing and pull-requests
    • Continuous improvement and metrics
  • Continuous everything, test automation and CI/CD pipeline
  • Total cost of quality
  • Indicators, reporting and alerting
  • Quality measures
  • Personal, interpersonal and team skills
  • Test varieties (performance -, usability -, security testing and more)
  • Experience-based testing: exploratory testing and mob testing
  • Test design: boundary value analysis, path coverage, condition oriented testing, code coverage and mutation testing.

For anyone wishing to self-study, the exam will be available on PearsonVue as well as FLEX exam. 

There are no specific requirements or required pre-certifications. Basic knowledge of information technology, working in teams and an Agile way of working is an advantage.
It is highly recommended to attend a training at a recognized Training Partner. 
With the TMAP: Quality for cross-functional teams qualification:

  • You will have an independent, internationally recognized certification as proof of expertise in the field of QA and testing
  • You will learn about IT delivery models, especially DevOps, and the whole-team approach and relevance for Dev and Ops people
  • You will have the opportunity to gain further certificates
This certification is aimed at anyone who is a member of a cross-functional team in any role. 
It is particularly suitable for:

  • business analysts 
  • product owners
  • developers
  • operations people
  • quality engineers
  • testers
  • users
  • scrum masters
  • agile coaches
  • release train engineers
  • etc.
The certification “TMAP: Quality for cross-functional teams” is the first of three TMAP® modules and provides knowledge necessary for the other two certifications

  • TMAP: High performance quality engineering
  • TMAP: High-performance quality engineering &  TMAP: Organizing built-in quality at scale

Who is this certification for?
This certification is for all people working in or with high-performance IT delivery teams (such as DevOps and Scrum). Relevant roles include:

  • business analysts 
  • product owners 
  • developers
  • operations people
  • quality engineers
  • testers
  • users
  • scrum masters
  • agile coaches
  • release train engineers
  • etc.

iSQI’s Exam Options

We support you in the process of accreditation for TMAP

iSQI is the service provider of the TMAP SIG for the TMAP 2020 accreditation. Training Provider has to apply for accreditation for both the trainer and the course material if it is self-produced based on the syllabus. Alternatively, accredited course material from the TMAP SIG can be licensed. Questions and accreditation requests can be sent to: TMAP2020@isqi.org