„Dolphins communicate, collaborate, synchronize, learn together and adapt, whilst having fun. Everyone has seen them – they are agile! A Practitioner in Agile Quality (PAQ) ensures quality products and delivery of real business value by being visible, seeking and reacting to customer feedback early and often.“
Leanne Howard, PAQ Master Trainer
The PAQ Competency Framework is based on the underlying knowledge, skills, and behaviors that candidates need to demonstrate during both the PAQ course and practical assessment.
Whilst these competencies and the framework look similar to learning outcomes and objectives found in many training courses, the critical difference is that the competencies are expressed in a manner that focuses on what a candidate ‘can do’ in terms of the practical application of knowledge, skills, and behaviors.
The framework has been structured in Competency Areas and Competency Outcomes as follows:
Expected Competency Requirements – a statement that can be prefixed by ‘can’ or ‘is able to’, expressing the specific skill and/or behavior, that is being demonstrated either during the course or in the practical assessment. The underpinning knowledge is assumed from the prerequisites listed for the course which is augmented during the training.
The full list of the competencies is listed further below in this document.
Click here for the full PAQ Competency Framework.
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Prove that you can put into practice all the soft skills appropriate to the agile mindset aligned to the Agile Manifesto and principles. |
Optimize delivery through implementing efficiencies and effective practices, maximizing the work not done. |
Implement the team activities to ensure the product quality objectives for each persona are met from inception throughout the product lifecycle. |
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Scalability |
Build the right product, right first time maximizing Business value using repeatable, auditable and adaptable processes, whilst minimizing technical debt. |
Support the integration of code by iterating through a plan, build, test multiple times per day, in order to complete committed items aligned to acceptance criteria and the iteration definition of done. |
Identify additional risks and changes required to effectively scale processes based on team size and/or distribution. |
Participants will be evaluated against the soft skills and behaviors listed under the ‘Agile Mindset’ Competency Area. The PAQ course contains various exercises that will enable candidates to exhibit these characteristics. Qualified trainers will be able to observe these and provide any feedback to encourage candidates to improve their soft skills.
As such, the course is designed to engage with candidates with a view to help them exhibit the Agile Mindset competencies as opposed to a static observation of the skills and behaviors exhibited.

The soft skills evaluation is NOT part of the PAQ exam and as such is not assessed as a pass or fail. However, individual evaluation by the trainer will be provided to each candidate at the end of the course.
Note: Training providers may offer a 5-day course that includes 2 days of foundation level agile training that will ensure candidates hold the necessary prerequisites for PAQ.
The assessment is ‘hands-on’ on where candidates are given a product backlog release which includes user stories, associated design documentation plus a ‘multi-drop’ application seeded with defects. Candidates will be given instructions as to what is expected of them during the practical assessment and the opportunity to create the work products required.
Each practical assessment will contain 1/2 additional scenario-based questions requiring written answers (up to 5 questions in total) that cover a selection of competencies. These written answers will be marked along with the answers to the product backlog release by an independent assessor.
- Assessment duration: 2.5 hours.
- Total Credits: 100 (90 credits from practical and 10 credits from the scenario based questions)
To pass candidates must score 60 credits (60%) in total.
Accredited PAQ training is currently mandated to be eligible for the PAQ competency assessment.
Do you need more information? You can find them here: https://isqi.org/en/practitioner-in-agile-quality-paq
Due to the practical experiential learning approach to this course, there is assumed knowledge which, if not met, will make it difficult for candidates to complete the course and assessments within the timeboxed course. Candidates are expected to be able to already apply basic practices and techniques, such as:
- Knowledge of Test Design – EP / BVA / State Transition / Decision tables /Exploratory
- Basic test terminology
- Understand the difference between functional and non-functional testing including the basic concepts of Performance and Usability testing
- Perform all the activities associated with the fundamental test process
Do you need more information? You can find them here: https://isqi.org/en/practitioner-in-agile-quality-paq
You can also book a training here: https://isqi.org/en/training-certification
If you are interested in becoming a trainer and a training Provider for PAQ and joining one of the global lists of accredited trainers, please get in contact with us at agile@isqi.org for the most up to date information about starting the accreditation process.
The material can be licensed by any company or training provider worldwide – it is compulsory to have at least two trainers who successfully passed the PAQ course and the PAQ exam.
Licensing the material does not involve any costs to be paid upfront. The use of the material will be charged per student trained. The licensing fee is dependent on the usual local market price.
Pre-requisites for PAQ trainers Accreditation:
- Achieve PAQ Training successfully and pass the exam
- The future Trainer is expected to have met one of the agile knowledge pre-requisites which can be demonstrated by holding certifications such as iSQI® Certified Agile Essentials (CAE), iSQI® Certified Scrum Master Pro, ISTQB® Foundation Level Agile Tester OR have at least three years of Experience in agile projects.
- At least two years of training experience and good knowledge of English language
- Knowledge of Test Design – EP / BVA / State Transition / Decision tables / Exploratory
Basic Test Terminology
Understand the difference between functional and non-functional testing including the basic concepts of Performance and Usability testing
Performing all the activities associated with the fundamental test process - ISTQB Certified Tester Foundation Level certificate or equivalent knowledge
BENEFITS
For individuals
Hands-on, collaborative learning
Accelerated path to the practitioner
Prove your agile quality competency
Develop your agile mindset (soft skills)
Stand out from the crowd with a certification that shows you can do!
For Organizations
Accelerate quality in the organization with Agile Quality Practitioners
Develop agile competency within your organizations to leverage more benefits from agile
Demonstrate agile competence to internal and external customers
Get ahead of the competition with qualified PAQs who can do!
For
the Team
Bring the agile team together with a focus on quality
Develop team competence, collaboration, and confidence
Motivate the team with a career path to the practitioner
Challenge the team to validate they can do with a practical certification!
For Training Providers
Boost your training portfolio with a highly practical course in agile quality
A course for anyone involved in testing but also the whole team
Practical assessment exam – a market differentiator
Soft skills focus plus strong agile quality content
Licensed materials available
Support your customers to develop their organization’s agile competency
CONTACT US FOR MORE INFORMATION
or have a look at our FAQ.
FAQ
For Training Providers
Trainers need to pass the PAQ exam. Any trainers who hold an iSQI Certified Agile Tester accreditation have the prerequisite skills to train PAQ and do not need to take the exam again. Contact accreditation@isqi.org or your usual iSQI contact person for more information.
Please note a train the trainer will not be mandated for PAQ.
Contact accreditation@isqi.org or your usual iSQI contact person to arrange a PAQ exam.
There is no syllabus with learning objectives; PAQ is based on the PAQ Competency Framework.
If you have any further questions please contact us.
- Hands-on (90 credits): In the form of a product backlog release which includes user stories, associated design documentation plus a ‘multi-drop’ application seeded with defects.
- Scenario questions (10 credits): 1 or 2 scenarios with questions associated with each (up to 5 questions in total across the scenarios). Note: these are not multiple choice but written answers
60 credits in total are needed to pass the PAQ assessment.
For Individuals and Organizations
PAQ is suitable for whole team development within an organization also.
Due to the practical experiential learning approach to this course, there is assumed knowledge, which, if not met, will make it difficult for candidates to complete the course and assessments within the timeboxed course.
Candidates are expected to be able to already apply basic practices and techniques, such as:
- Knowledge of Test Design – EP / BVA / State Transition / Decision tables / Exploratory
- Basic test terminology
- Understand the difference between functional and non-functional testing including the basic concepts of Performance and Usability testing
- Perform all the activities associated with the fundamental test process
It is possible to answer in English, German, Dutch or Spanish.
Please contact us: exam@isqi.org
Hands-on (90 credits): In the form of a product backlog release which includes user stories, associated design documentation plus a ‘multi-drop’ application seeded with defects.
Scenario questions (10 credits): 1 or 2 scenarios with questions associated with each (up to 5 questions in total across the scenarios). Note: these are not multiple choice but written answers
60 credits in total are needed to pass the PAQ assessment.